Privacy Policy

1. Information we collect

The information we collect depends on how you interact with EWIGSC and may include:

• Contact information: name, email address, telephone number, billing address and shipping address.
• Order and transaction information: products viewed or purchased, order history, returns, refunds and related communications.
• Account information: login details, saved preferences and information stored in your customer account.
• Payment information: payment details are handled by Shopify and approved payment providers. We do not directly store complete payment-card numbers.
• Customer-service information: messages, product questions, fit or color requests, photographs or other information you choose to send to us.
• Device and usage information: IP address, browser and device type, pages viewed, referring pages, approximate location and interactions with our website.
• Marketing preferences: email or SMS consent, subscription status and your communication preferences.

We collect information directly from you, automatically through cookies and similar technologies, and from service providers that support our store.

2. How we use your information

We may use personal information to:

• process payments, fulfill orders and arrange delivery;
• manage accounts, returns, refunds and customer-service requests;
• help you compare products, colors, coverage, fit and care options;
• send transactional messages about orders, shipping and support;
• send marketing communications where you have consented or where permitted by law;
• operate, personalize, analyze and improve our website and services;
• detect fraud, protect our customers and secure our store; and
• comply with legal, tax, accounting and regulatory requirements.

3. How we share information

We do not sell or rent personal information in the ordinary meaning of those terms. We may disclose information only as reasonably necessary to operate our store, including to:

• Shopify, which hosts and supports our online store;
• payment processors and fraud-prevention providers used to complete and protect transactions;
• warehouses, carriers and delivery partners that fulfill and ship orders;
• technology, analytics, advertising, email and SMS providers that help us operate and improve our services;
• professional advisers and authorities where required to protect rights, comply with law or respond to a lawful request; and
• a successor organization in connection with a merger, acquisition, financing or sale of all or part of the business.

Service providers may use personal information only for the services they perform for us, subject to their contractual duties and applicable law.

4. Cookies, analytics and advertising

Our website uses cookies and similar technologies to keep the store working, remember preferences, understand website performance, measure marketing and provide more relevant content or advertising.

Some cookies are required for checkout, security and core store functions. Where required by law, non-essential cookies are used only after you provide consent. You can manage available choices through our cookie banner or your browser settings. Blocking certain cookies may affect site functionality.

5. Email and SMS communications

If you subscribe, we may send product news, care guidance, offers or other marketing messages. You can unsubscribe from email through the link in any marketing email. For SMS, reply STOP to opt out or HELP for assistance. Message frequency may vary, and message and data rates may apply.

SMS consent is not shared with third parties or affiliates for their independent marketing purposes. We may still use providers that transmit messages on our behalf.

6. Data retention and security

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, customer support, fraud prevention, recordkeeping and legal compliance.

We use reasonable administrative, technical and organizational safeguards designed to protect personal information. No transmission or storage system is completely secure, and we cannot guarantee absolute security.

7. International data transfers

EWIGSC and its service providers may process information in countries other than the country where you live. Where required, we use appropriate safeguards for international transfers and require service providers to protect information in accordance with applicable law.

8. Your privacy rights

Depending on where you live, you may have the right to request access to, correction of, deletion of or a copy of your personal information; to restrict or object to certain processing; to withdraw consent; or to appeal a decision concerning your request.

You may also have the right to opt out of targeted advertising or certain uses treated as a “sale” or “sharing” under applicable privacy law. Available requests can be submitted using the contact details below or through any privacy-choice link displayed on our website.

We may need to verify your identity before completing a request. You may use an authorized agent where permitted by law. We will not discriminate against you for exercising a privacy right.

9. Children’s privacy

Our services are not directed to children, and we do not knowingly collect personal information from children under the age required by applicable law. If you believe a child has provided personal information to us, please contact us so that we can review and delete it where appropriate.

10. Changes to this Privacy Policy

We may update this policy to reflect changes in our practices, services or legal obligations. The revised policy will be posted on this page with a new “Last updated” date. Material changes may also be communicated through the website or another appropriate channel.

11. Contact us

For privacy questions or to exercise a privacy right, contact: